Sales Policy – Minimalist Fashion

Welcome to Minimalist Fashion! We are committed to providing you with a seamless shopping experience. Please take a moment to review our sales policy to ensure clarity and understanding.

1. Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. If you do not receive an email within 24 hours, please check your spam folder or contact our customer service.
  • Processing Time: All orders are processed within 1-3 business days, excluding weekends and holidays. You will receive a notification once your order has been shipped.

2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers

All payments are securely processed to ensure the safety of your personal information.

3. Shipping Policy

  • Domestic Shipping: We offer standard and expedited shipping options across the country. Shipping costs are calculated at checkout based on your location and selected delivery method.
  • International Shipping: For customers outside of our domestic area, international shipping is available. Please note that customs duties, taxes, and additional fees may apply and are the responsibility of the customer.
  • Shipping Time: Shipping times vary by destination. For domestic orders, it typically takes 3-7 business days. International orders may take 7-15 business days or longer depending on customs.

4. Order Changes and Cancellations

  • Order Modifications: If you need to modify your order (e.g., change size, color, or address), please contact us within 24 hours of placing your order. We will do our best to accommodate changes, but this is not guaranteed once the order has been processed.
  • Order Cancellations: You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

5. Returns and Exchanges

  • Eligibility: We accept returns and exchanges on unworn, unwashed, and undamaged items with original tags and packaging within 14 days of delivery. Clearance and final sale items are not eligible for return or exchange.
  • Return Process: To initiate a return, please contact our customer service with your order number and reason for return. Once approved, you will receive return instructions. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
  • Exchanges: If you would like to exchange an item, follow the return process and indicate the desired replacement. Exchanges are subject to product availability.
  • Refunds: Once your return is received and inspected, we will process your refund to the original payment method within 7 business days.

6. Product Availability

We strive to keep our inventory updated, but in rare cases, an item may become unavailable after your order is placed. If this occurs, you will be notified immediately, and you will have the option to select an alternative item or receive a full refund.

7. Sizing Information

Each product includes a size guide to help you choose the perfect fit. If you have any questions about sizing or need further assistance, please contact our team before making a purchase.

8. Promotions and Discounts

Promotions and discounts are subject to specific terms and conditions. Please note that discount codes cannot be combined, and only one code can be applied per order. Sales items may be excluded from certain promotions.

9. Customer Support

If you have any questions or need assistance, our customer support team is here to help. Please contact us via email at [email protected], or call us at (520) 723-1698 during business hours.

Thank you for choosing Minimalist Fashion. We look forward to providing you with timeless, minimalist pieces that complement your lifestyle.

Minimalist Fashion Team